ppg99 Privacy Policy

1. Introduction

ppg99 ("ppg99," "we," "us," or "our") operates the online gaming platform accessible at ppg99.net and any associated mobile or web applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of every player who uses our Platform.

This Privacy Policy ("Policy") describes how ppg99 collects, uses, stores, shares, and protects your personal data when you register for an account, use the Platform, or otherwise interact with ppg99. It also explains the rights you have in relation to your personal data and how you can exercise those rights.

By registering a ppg99 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use the ppg99 Platform.

2. Personal Data We Collect

ppg99 collects the following categories of personal data from players:

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify the 21+ age requirement)
• Email address and mobile number
• Residential address (city, province, country)
• Nationality and country of residence

• Government-issued ID documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Selfie or facial photograph for identity verification
• Proof of address documents where required

• GCash or Maya account reference (masked)
• Bank account details for withdrawal processing (masked)
• Transaction history: deposits, withdrawals, wagers, and winnings

• Game history, session duration, and wagering patterns
• Login timestamps and IP addresses
• Device type, operating system, and browser information
• Responsible gaming settings and self-exclusion status

• Support chat transcripts and email correspondence with ppg99
• Survey responses and feedback submitted to ppg99
• Marketing preferences and communication opt-in/opt-out status

3. How We Collect Your Data

ppg99 collects personal data through the following means:

• Direct collection: Information you provide when registering your ppg99 account, completing identity verification (KYC), making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser type, session data, and cookies (see Section 7).
• Third-party sources: Identity verification and fraud prevention service providers; payment processors such as GCash and Maya; and publicly available sources where permitted by law.

4. How We Use Your Personal Data

ppg99 uses your personal data for the following purposes:

5. Legal Basis for Processing

ppg99 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and PAGCOR regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

ppg99 does not sell your personal data. We may share your data with the following categories of recipients only where necessary and in accordance with this Policy:

• Identity verification providers: Third-party KYC and age verification service providers who assist ppg99 in verifying player identities.
• Payment processors: GCash, Maya, and banking partners required to process your deposits and withdrawals.
• Fraud prevention services: Providers of fraud detection, anti-money laundering screening, and risk management tools.
• IT and hosting providers: Cloud infrastructure and data hosting providers who store Platform data on ppg99's behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where required by law.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors where necessary to protect ppg99's legal rights or comply with legal obligations.

All third parties with whom ppg99 shares personal data are required to handle that data in accordance with applicable Philippine privacy laws and are prohibited from using it for any purpose other than the specific service they provide to ppg99.

7. Cookies and Tracking Technologies

ppg99 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the ppg99 Platform.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in during your ppg99 session. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits you have set on your ppg99 account.
• Analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content about ppg99 offers. These are only set with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ppg99 Platform.

8. Data Retention

ppg99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

As a general guide:

• Account data: Retained for the duration of your ppg99 account and for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years in accordance with PAGCOR and AMLC requirements.
• KYC documents: Retained for the period required by applicable Philippine law, typically five (5) years from the end of the business relationship.
• Support communications: Retained for up to three (3) years from the date of the interaction.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications.

When personal data is no longer required, ppg99 will securely delete or anonymize it in accordance with our data retention procedures.

9. Data Security

ppg99 takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data against unauthorized access, accidental loss, destruction, or disclosure, including:

• SSL/TLS encryption for all data transmitted between your device and the ppg99 Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Strict access controls ensuring that only authorized ppg99 personnel can access personal data, on a need-to-know basis;
• Regular security assessments and penetration testing of the Platform;
• Two-factor authentication (2FA) options for player accounts;
• Staff training on data protection and privacy obligations.

While ppg99 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use a strong, unique password for your ppg99 account and to enable 2FA where available.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ppg99 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by ppg99:

• Right to be informed: The right to know that your personal data is being collected and processed, and the purposes for which it is used.
• Right to access: The right to request a copy of the personal data ppg99 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ppg99 has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact the ppg99 Data Privacy Officer at the details provided in Section 14. We will respond to all verified requests within the timeframe required by Philippine law.

11. Minors and Age Restriction

The ppg99 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ppg99 does not knowingly collect personal data from individuals under the age of 21.

If ppg99 discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and delete the personal data in question. If you believe a minor has registered on the ppg99 Platform, please contact us immediately at the details in Section 14.

12. Third-Party Links and Services

The ppg99 Platform may contain references to third-party payment services such as GCash and Maya. These third-party services have their own privacy policies, and ppg99 is not responsible for the privacy practices of those services.

We encourage you to review the privacy policies of any third-party services you use in connection with your ppg99 account, particularly your chosen payment provider, to understand how they handle your personal data.

13. Changes to This Privacy Policy

ppg99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how ppg99 protects your personal data. Your continued use of the ppg99 Platform after any update constitutes your acceptance of the revised Policy.

14. Contact Us and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ppg99 handles your personal data, please contact our Data Privacy Officer:

• Data Privacy Officer: ppg99 Data Privacy Office
• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 via the ppg99 Platform after ppg99 Login
• Response Time: We aim to respond to all privacy-related requests within 15 business days

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with how ppg99 has handled your personal data request.

For responsible gaming concerns, please visit our Responsible Gaming page. For general platform terms, please review our Terms & Conditions.